Step 3 – Send the lighters to: ARS Sales & Service, 3450 Asheville Hwy., Hendersonville, NC 28791 Please note that excessive wear and tear, evidence of improper use, or excessive dirt and corrosion can void your warranty at our discretion. Sorry – there are no exceptions to this rule (it was not set by us). All manufactures will require this to approve your warranty repair. ![]() For Warranty Repairs: Please be sure to enclose a copy of your sales receipt, invoice, or other proof of purchase if your lighter is still within the warranty period.Please supply your information accurately and write neatly!.Your complete mailing address (for the return of your lighter and to receive your estimate if you do not have email).Your complete Email Address – This is how we will send your estimate.You MUST include the following information:.***FOR OUR SHOP PLEASE VISIT *** How to send us a lighter for repair – PLEASE READ CAREFULLY: Step 1 – Pack the lighter securely with extra packing material (foam, plastic bubbles, newspaper, etc…) in a small box.
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